Cancellation & Refund Policy

Cancellation If you cancel your reservation at least 60 days prior to your scheduled arrival date, you will receive a full refund except for a $100.00 cancellation fee (per condo) and any paid credit card fees. If you cancel your confirmed reservation less than 60 days from your arrival date, then no refunds (or credit toward a different stay) will be issued.

Refunds There are no refunds (or credit toward a different stay) for Winterplace closures, poor snow conditions, severe weather, late arrivals, early departures, travel conditions, road closures, allergies, health or medical issues, utility or water outages, mandatory evacuation, construction at neighboring properties, war, terrorism or acts of God. We will make every reasonable effort to ensure that the appliances, fireplaces, and like amenities are and remain in good working order. However, there is no refund if these are inoperable.

Trip Insurance We understand that circumstances may arise that affect your reservation. We recommend that you purchase Trip Insurance. We do not offer trip insurance, but there are many options available if you search the internet. You may want to consider Cancel for Any Reason (CFAR) coverage.


Page Revised 9/14/16